If you're unable to chat with certain people on OLX, it could be due to the following reasons:
1. Ad Inactive or Removed: The seller may have disabled, deleted, or marked the item as sold, which would make the ad and chat option unavailable.
2. Account Ban: The seller or buyer might have been banned from OLX for violating the platform’s Terms and Conditions, preventing further communication.
3. Deleted/Expired chats: f you're interacting with sellers, please be aware that once a chat is deleted by the user or expires, the chat history for that ad will no longer be accessible. However, the chat history will remain available in your account for 15 days, giving you time to save a backup before it is permanently removed.
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Still Facing Issue, Contact Us:
Write to us: support@olx.in