Help & Support
My Account
- Error showing [My phone number is already in use/email already in use] while updating details in my profile
- I want to edit my Profile
- Not able to access my account - My account is suspended/banned/disabled
- Unable to login - Technical Issues
- How to create an account on OLX?
- How and What should I mention in my profile section?
Posting & Managing Ads
- I want to edit my existing ad
- Why my ad was re-categorized
- Buying process on OLX
- Why my Ad was rejected?
- Why isn't my ad live yet?
- How can I post an ad?
Application related
- Remove/Too many 3rd Party Advertisement
- App Download or Install
- Loading Delay or Lagging
- I am unable to view phone number using elite buyer package
- Product is not available on OLX
- I am receiving too many notifications
Payment and Package
- How Can I Buy & Apply Packages on OLX?
- What are the different packages at OLX and how can I use them?
- Where can I see my Paid Packages and their validity?
- Everything about invoice - Access, Updating billing details and much more
- Amount is deducted from my account but package is not activated
- I have bought a wrong package by mistake, what to do next?
Fraud
- Another user is asking for advance payment/product
- I have been defrauded, what to do next?
- How can I protect myself from fraudsters?
- How can I block another user? (using bad language/threatening/spamming with messages)
- How can I report a seller or Ad?
- How to identify a fraudster?