Help & Support
My Account
- How to create an account on OLX?
- How and What should I mention in my profile section?
- How do I change my phone number in the app?
- How do I change password for my account?
- How does the 'follower' and 'following' feature works?
- I want to edit my Profile
Posting & Managing Ads
- How can I post an ad?
- How can I post a Video Ad (Process, do's and don'ts)?
- Items/Services not allowed on OLX
- I am posting an ad, but OLX is asking to pay?
- How many free ads can I post in a month?
- Choose the Right Category for your Items/Services
Application related
- App is hanging or crashing/App is slow/Unable to post an Ad - Technical Issues
- App Download or Install
- Loading Delay or Lagging
- Why the product/location of my choice is not available on OLX?
- How do I initiate a chat with a seller?
- How do I share location in chat?
Payment and Package
- What are the different packages at OLX and how can I use them?
- How Can I Buy & Apply Packages on OLX?
- Where can I see my Paid Packages and their validity?
- Amount is deducted from my account but package is not activated
- Everything about invoice - Access, Updating billing details and much more
- I have bought a wrong package by mistake, what to do next?
Fraud
- How to identify a fraudster?
- How can I protect myself from fraudsters?
- What are the different types of identified frauds? (QR code /Payment link/Fake Paytm/Pay First and Get Double, defense personnel scams)
- Safeguard Your OTP And OLX Account
- How can I report a seller or Ad?
- How can I block another user? (using bad language/threatening/spamming with messages)