We suggest you immediately reset the password of your OLX account and report the issue by calling our safety helpline at +91-9999-14-0999 or please click here to write to us. (Please ensure that you are calling from your registered OLX mobile number.)
OLX never asks for your credentials such as password/OTP. We advise our customers to completely ignore such communications and report such cases by reaching out to us on the above contact details.
Be cautious of Fraudulent Calls about KYC authentication or expiration, Account Block, and Fake Rewards!
In case, somebody calls you to download any app such as QuickSupport or Anydesk etc to complete or renew your KYC, please do not download such software as they could be used by fraudsters to take over your account and data.
If some unauthorized activity has happened on your OLX account, please provide the details mentioned below along with a complete case summary:
Caller/fraudster number from which you got the call asking for OTP/password
Registered mobile number
Any other activity such as the Ad ID of the ad posted by the fraudster on your account, details of the potential ads/sellers that the fraudster has reached out to through your account