To address a potential fraud issue, please follow these steps promptly:
1. File a Complaint: Contact local legal authorities immediately. Reach out to your local cyber cell or send a written complaint or through an email to your local police station.
2. Report to OLX: Report the scammer or the fraudulent ad directly through the OLX app or website. Alternatively, you can email us at safety@olx.in or call us at 9999140999. We will start an investigation as soon as possible.
3. Provide Details: When reporting to OLX, please include all relevant information such as the Ad ID, payment proofs, chat history, and call recordings, if any. This will help us in our investigation and faster resolution.
4. Use Registered Information: Ensure you contact us using your registered OLX mobile number or email address for verification.
You may also consider filing an online complaint for cybercrime if needed.
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Still Facing Issue, Contact Us:
Write to us: safety@olx.in
Call Us: 9999140999 [Mon - Sun, 10AM - 7PM]