Why am I being asked to update the OLX app?
We periodically release updates to introduce new features and enhance security. To ensure a smooth experience and access to the latest improvements related to lead management, the update is mandatory.
What if I can’t update the app?
Insufficient Storage: Free up space by deleting unused apps or files.
Slow Internet Connection: Switch to a stable Wi-Fi network.
Compatibility Issues: Ensure your device meets the minimum requirements for the latest version
Will I lose my data after updating?
No, your account data and app settings will remain intact after updating.
Can I continue using the old version of the app?
No, the force update is mandatory. You must update to continue using the OLX app once it gets updated..
Will my purchase history be visible in the App?
Yes, your account data and app settings will remain intact after updating
I am unable to login to the application?
Please follow the basic troubleshooting steps to clear the cache and cookies, and then try logging out and logging in again in the app. In case you face an issue again, please connect your support channel with the error screenshot.
Post an update on what changes in the application?
You will be able to see the organized lead management system to edit, delete, and manage leads effortlessly
Enables to connect with buyers via chat instantly
Please find below the screenshot for the changes, which will be visible after the application update:
What is the latest version of the App?
The latest version of the application as mentioned:
iOS: 5.40
Android: 5.74.1
How a dealer can manage the Lead Management System in the new dealer app?
Dealer will be redirected to the lead management page from the chat, lead and account page as mentioned below in the screenshots:
The dealers are guided to create their own filters to view the lead details.
How to reach the seller directly:
1. Chat
2. SMS
3. Call