Help & Support
My Account
- Not able to access my account - My account is suspended/banned/disabled
- Unable to login - Technical Issues
- How do I merge my two accounts?
- How to create an account on OLX?
- How and What should I mention in my profile section?
- How do I change my phone number in the app?
Posting & Managing Ads
- Why my Ad was rejected?
- Why isn't my ad live yet?
- How can I post an ad?
- Items/Services not allowed on OLX
- I am posting an ad, but OLX is asking to pay?
- How many ads can I post in a month?
Application related
- How do I search for a product in my preferred location?
- How do I share location in chat?
- How do I initiate a chat with a seller?
- Why am I not seeing my chats?
- Why my email is not being delivered to customer support?
- Why the product/location of my choice is not available on OLX?
Payment and Package
- How Can I buy OLX packages? - "Sell Faster Now" & My Account
- What are the different packages at OLX and how can I use them?
- Where can I see my Paid Packages and their validity?
- Everything about invoice - Access, Updating billing details and much more
- Amount is deducted from my account but package is not activated
- I have bought a wrong package by mistake, what to do next?
Fraud
- I have been defrauded, what to do next?
- How can I protect myself from fraudsters?
- How can I block another user? (using bad language/threatening/spamming with messages)
- How can I report a seller or Ad?
- How to identify a fraudster?
- I have shared my OLX password or OTP with someone, what to do now?