We are dedicated in making sure that our platform provides the best way for our customers to connect safely all the time.
We urge our users to follow the lockdown guidelines applicable to your location while meeting buyers and sellers. OLX urges all users to stay home and stay safe as much as possible. In-case of meeting other users, strictly abide by govt issued safety guidelines.
OLX is taking the following measures to ensure a safe exchange
Mentioned below are not allowed on our platforms:
- Listings for selling cure or immunity boosters against Coronavirus/ falsely claiming the prevention or curing of the virus (eg lucky charms, medication that claims to boost immunity against coronavirus).
- Items/products for the prevention or testing of the virus (eg masks, disinfectants, hand sanitiser gels, blood test for testing the virus, etc)
- Personal Protection Equipment that the WHO has declared to be in shortage - respirators (such as N95, FFP2, etc), medical goggles, medical gowns, suits, and other gear that claim to protect against the coronavirus.
- Ads with Images containing jokes, memes or other offensive, trivialising or ridiculing coronavirus material or related terms.
OLX also urges its users to be safe.
- Practice Safe Hygiene: Maintain a safe distance and wash sanitize your hands frequently. Wear a mask, if you feel the need.
- Do not buy used masks and gloves: These can be potentially infected and cause more harm than good.
- Do not buy any medicines claiming to be a cure: There is no specific treatment yet known for Covid-19, so healthcare providers treat the clinical symptoms (e.g. fever, difficulty breathing) of patients. Beware of such Ayurvedic or herbal medicines claiming to be a cure for the disease.
- Do not upload or provide any false or unverified information concerning coronavirus in your listings or through our chat feature which would likely create panic among the public and disturb the public order and social tranquillity
- Sanitize all products after buying.
- Be on the lookout and report any suspicious listings or any content which does not meet our guidelines
- Please follow the lockdown guidelines applicable to your location while meeting buyers and sellers.
For any concerns or suggestions please click here to write to us.