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How can we help you?

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How to safely use OLX and protect oneself from fraud?

  • Meeting face-to-face: Always insist on meeting with the buyer personally and exchanging your item for money. Use a safe location to meet.
  • Chat Conversation: For a safer transaction, try using the OLX chat option. Avoid other channels like WhatsApp/Skype/Messengers etc.
  • Avoid partial payments: Take the full payment decided mutually at the time of the delivering item to buyer.      
  • Payment Method: Watch out for fake currency & payment link scams. Banks will not honour fake currency/money order and will hold you responsible for it.
  • Buyer’s Personal Information: Verify the buyer’s details if there is a bulk order request such as photo ID and proof of address. 
  • Realistic product description: Ensure your item meets the features you list in your ad to avoid misunderstanding with the buyer. 
  • Personal information: Don’t share any private details or financial information except the one necessary.