How can we help you?

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How can we help you?

Dear OLX Users, Our site is undergoing an upgrade and might be a delay in time to publish your ad(s). Inconvenience is deeply regretted.

Featured Ad Credits

Displays the total available credits in a User's Account i.e. Credits & Bonus Credits.

Credits: If due to some issue, a Featured Ad doesn't get active on our site, an equivalent amount is returned to users in the form of credits.

The validity of your credits is six months. OLX shall have the right to extinguish the credits anytime upon the expiry of six months from the date of their credit to your account.

Bonus Credits: Awarded by OLX to contest winners or via promotions & have limited validity. To know more, click here & scroll to the bottom.

Both credits and Bonus credits can be used for posting a featured Ad on OLX.

To check your credit status, follow the steps below:

1. Go to the Profile tab at the bottom right corner.


2. Next tap on Account and Payments.

3. Select My Payments under 'Payments and Orders'.

4. Next screen, your credit balance will display: Credits & Bonus Credits.