How can I start my KYC?
KYC can only be done from OLX India android app only for now. You can follow these steps:
- Please open the OLX India app.
- Login to your account.
- Tap on ""My Ads"" icon on the bottom navigation bar and then select any of your ads.
- You will see a "You are not verified" nudge just below the image.
- Tap on ""Verify now""(highlighted in black) button to start the process.
- You will see a popup with more details of KYC. It will tell you the documents you can use. Please read the information carefully.
- Once you have read and understood the details and you want to move forward, please click on ""Verify now"" button again.
- The app may ask permission to open camera. Please provide the permission. Without this, you cannot do your KYC. If you denied the permission by mistake, you can click on ""Verify now"" button (step 6) again to start the process.
- Your camera will start automatically. Please capture your selfie with your face clearly visibly (Images shown below are just for demo).
- You will be shown a preview of selfie. Please take another selfie if image is not clear. Else you can continue to next step.
- You will see a camera inside a frame. Please place the front page of your Govt Id card and fit it within the frame. Please ensure good lighting so that the text on the Govt Id is clearly visible and readable in camera. Take the image.
- You will be shown a preview of the front page. Please take another image (Retake) if the text on the Id or your face is not clear. Else you can continue to next step.
- You will again see a camera insde a frame. This time, please place the back page of your Govt Id card and fit it within the frame. Again, please ensure good lighting so that the text on the Govt Id is clearly visible. Take the image.
- You will be shown a preview of the back page. Please take another image(Retake) if the text on the Id or your face is not clear. Else you can continue to next step.
- Your details will be automatically submitted to OLX. Please wait for a few seconds for submission to complete.
- Once details are successfully submitted, you will see a ""Verification in progress"" message like this:
If you face any problem during the process and/or have to start again, don't worry. You can try it as many times as you want till your details are successfully submitted."