Here is a list of reasons why your account is showing as banned:
- Payment not received by seller: The seller has filed a complaint that he/she did not receive the money as against the product delivered.
- Product not received by buyer: The buyer has complained that you took advance money but did not deliver the product.
- Productive received is defective or faulty: Basis the mutual discussion and agreement, the actual product specification, quality and functionality is not as advertised. This has been complained by OLX buyer.
- Product is not working: The product provided to buyer is not in working condition and not as depicted in the advertisement.
- Misconduct on our platform: A user has reported use of unprofessional language, gesture, harassment, threatening behavior (while interacting with you) which is against the spirit of platform.
- Legal Authorities: We have received notice from legal authorities against the credentials/Account operated by you on OLX.
- Prohibited Item/services: Product advertised by you is against our posting policies. For a complete list, refer here
Hence, due to the reasons enlisted above the account will not be re-opened.
If you still feel that you have not breached any of our terms, and want a review of your account, please write to us at email@example.com.
Note: There will a time lag of 24-48 hours before you receive a reply to your request as our experts will review the account in detail and accordingly an action.