How can we help you?

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How can we help you?

Dear OLX Users, Our site is undergoing an upgrade and might be a delay in time to publish your ad(s). Inconvenience is deeply regretted.

Featured Ad Credits

Displays the total available credits in a User's Account i.e. Credits & Bonus Credits.

Credits: If due to some issue, a Featured Ad doesn't get live on our site, an equivalent amount is returned to users in the form of credits. These credits have no expiry and can availed anytime as long as the account is active.

Bonus Credits: Awarded by OLX to contest winners or via promotions & have limited validity. To know more, click here & scroll to the bottom.

Both credits and Bonus credits can be used for posting a featured Ad on OLX.

To check credit status, follow steps below:

1. Go to Profile at the bottom right

 

2. Next tap on Account and Payments

3. Select My Payments under 'Payments and Orders'

4. Next screen, your credit balance will display: Credits & Bonus Credits