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How can we help you?

Dear OLX Users, Our site is undergoing an upgrade and might be a delay in time to publish your ad(s). Inconvenience is deeply regretted.

Technical Issue(s) Troubleshooting - App

Facing these Issues:-  

1. Unable to post an Ad?

2. Unable to access your account?

3. Unable to access OLX App?

Not an issue! 

Simply uninstall and reinstall your App. Ensure to download the updated version of OLX App from the App store. (Apple Users click here). 

If you are still having problems, please send us an email that includes the following details:

  1. Phone brand - Samsung, Nokia, iPhone etc.
  2. Model - Nexus 4, Moto G2 etc.
  3. OS version - Android 5.0, Android 4.3, IOS etc.
  4. Connection type - WIFI, 3G, 2G etc.
  5. Screenshot of error displayed.