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Dear OLX Users, Our site is undergoing an upgrade and might be a delay in time to publish your ad(s). Inconvenience is deeply regretted.

Featured Ads - General Queries

1. What is OLX Featured Ad?

2. How do I subscribe for Featured Ads or Featured Packages?

3. What are the modes of payment?

4. How does a Featured Ad look like and where can I see it?

5. How soon does my Featured Ad appear on OLX, upon making the payment for it?

6. How long does my Featured Ad remain live on OLX?

7. Can I cancel the Featured Ad, once I have made the payment?

8. Can I edit my Featured Ad?

9. Can I renew my Featured Ad?

10. Can I get a refund for my Featured Ad?

11. Do you have Featured Ads for all categories?

12. Can I upgrade my existing Featured Ad?

13. How can I track the featured Ads/Packages that I have purchased?

 

1. What is OLX Featured Ad?

Featured Ads is a premium service from OLX which allows you to display your Ad in a designated area and highlight your Ad giving it better visibility.

2. How do I subscribe for Featured Ads or Featured Packages?

It’s simple!

a. At the time posting a new Ad. Click to know more.
b. Make your existing Ad a Featured Ad via “My Ads”. Click to know more.

Good News! You can now opt for featured Ad packages and save money. Choose from the 3 available types as per your requirement:

a. Lite saver (3 Ads pack)

b. Pro-Saver (6 Ads pack)

c. Super Saver (10 Ad pack)

Please note: Pricing of packages vary across different sub-categories and regions.    

    

App  

 

 * prices in examples above are only representative and vary from actual list.

3. What are the modes of payment?

There are 2 modes of payments:

a. Credit card, debit card, net banking, PayU wallet etc.
b. OLX Credits

4. How does a Featured Ad look like and where can I see it?

Featured Ad is eye-catching and distinguishable from the normal Ads:

a. Featured Ads appear on the top of the search results in a separate section.
b. Featured Ads also appear under "All Ads" with a highlighted background.
c. All Featured Ads contain a “Featured” tag. 
d. The Featured Ads appear basis the location and sub-category opted by the user.

                                                                                                                                           

5. How soon does my Featured Ad appear on OLX, upon making the payment for it?

The Featured Ad appears on our site within 3-6 hours of making the payment and upon meeting the requirements of our Posting Rules and Featured Ads Terms of Use. 

6. How long does my Featured Ad remain live on OLX?      

The Ad will remain live as Featured Ad on our site for the period for which you purchase it. If the expiry date of Featured Ad exceeds the expiry date of the Ad, the expiry date of your Ad is extended.

Ex: If you opt for a 7 days Featured pack, the Ad duration will remain 30 days starting from the original posting date. Within this duration, it will appear as Featured Ad on site for 7 days. However, if the 30 days Ad duration elapses before the Featured Ad duration, the Ad will still be featured till the duration of feature Ad.      

7. Can I cancel the Featured Ad, once I have made the payment?
 
Yes, the Featured Ad can be cancelled/deleted by you once the payment is made however, payment made will not be refunded. Please note that packages cannot be cancelled.    

8. Can I edit my Featured Ad?   

Yes, you can edit your Featured Ad via “My Account” just like a normal Ad.

9. Can I renew my Featured Ad?

Yes! If the Featured Ad duration has lapsed and your Ad is still live, you can avail the option of Featured Ad for the remaining duration of your Ad. Go to “My Account” , and you will find an option to upgrade Ad using the Featured Ad packages!

10. Can I get a refund for my Featured Ad?

The payment made for Featured Ad or packages is non-refundable, if it doesn't meet our posting rules.

11. Do you have Featured Ads for all categories?                                                      

To begin with featured ad option will be available for selective categories. Featured ad option will be extended to other categories as in when applicable.

12. Can I upgrade my existing Featured Ad?

A Featured Ad once availed, cannot be upgraded or clubbed with another Featured Ad pack prior to its expiry. 

Ex: If you have an existing Featured Ad for 7 days, you cannot further avail another 7 days or upgrade to 30 days prior to lapse of initial 7 days.

Disclaimer: We do not guarantee increase of a specified quantum in the responses received by you and any representation on the Website in this regard is merely indicative.

13. How can I track the featured Ads/Packages that I have purchased?

The featured Ads/packages appear in your account under the "Orders" tab. See below:

            

Please Note: A featured Ad subscription can only be used for highlighting a unique product.

Further, the validity of a Featured Ad is exactly duration specific. Ex: On 1st August 10 AM, you upgrade an existing Ad to a 7 days Featured Ad. The Ad will remain as a Featured Ad till 8th August 10 AM and not beyond that time. 

The Ad cannot be edited to post a different product subsequently. Doing so will lead to immediate removal of that specific Featured Ad and no refund will be provided.

If the account is banned due to policy violation, any available credits are forfeited.